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Q1: What is WWF? What does WWF do?
Established in 1961, WWF aims to stop the degradation of the planet's natural environment and to build a future in which humans live in harmony with nature by conserving the world's biological diversity, ensuring the use of renewable resources is sustainable, and promoting the reduction of pollution and wasteful consumption.
WWF Hong Kong was established in 1981. Our mission is to ensure a better environment for the present and future generations in Hong Kong through the implementation of a wide range of focused conservation and environmental education programmes in Hong Kong and mainland China.
Q2: What is WWF's work about?
WWF's conservation work in Hong Kong concentrate on five programmes: Freshwater and Wetlands, Marine, Terrestrial and Conservation policy, Footprint and Climate change.
Q3: What privileges do WWF members enjoy?
After becoming our member, you can enjoy the following privileges:
- 10% discount at WWF Panda Shop.
- Join our Mai Po visit programmes at a special price.
- Reserve accommodation at Mai Po. You can also get a Mai Po Nature Reserve 1-day entry permit on the day of rental.
- Receive our publications and conservation updates.
- For other privileges, please visit our page.
Q4: What's the difference between one-off and monthly donations?
The privileges are basically the same. However, we would recommend monthly donations because it will provide stability to our cash flow and help save our administrative cost, maximizing your donations.
Q5: Why should I become a member instead of an ordinary supporter?
- We need more members to support our conservation policies in order to urge the government to protect our environment.
- Member's continuous support will provide stability to our income.
- Members will enjoy our membership privileges and receive publications and other conservation updates from us.
Q6: Can I make a donation to WWF online or via ATM machines?
Yes, you can make your donation to WWF via the following methods:
- Online donation:
You can make a donation at our website:
http://www.wwf.org.hk/eng/online/donation.php
- Deposit the donation directly into our bank account:
You can deposit your donation into our HSBC account
#004-111-385316-001 through the ATM machine or any bank
branches.
- PPS:
Our PPS merchant code is 9502. If you have already registered for the PPS service, you can dial 18031 or log onto www.ppshk.com to make your donation. Please enter 9502 as the merchant code and your 8-digit
contact number as the "Reference Number"
Q7: Where can we buy the WWF souvenirs?
All souvenirs can be purchased directly at our Panda Shop in Mai Po Nature Reserve. You can make your purchase directly at our Panda Shop, or order via us at 2526 1011 (after choosing the language, please press 1,1,1,0). You can pay and get your purchase at our Wan Chai office at:
Suite 1002, 10 th Floor, Asian House, 1 Hennessy Road, Wan Chai, Hong Kong.
You can also download the purchase order form and view our products catalog.
Q8: How can I join WWF's activities?
All our activities will be promoted on our homepage and we will also email the activities details to our supporters. Simply let us know your personal information and email address and you will receive our latest activities' updates.
Q9.Why WWF use an agency to do street fundraising?
Street fundraising is the most effective and productive way to gain members and supporters. By out-sourcing this fundraising job, we can more concentrate on our conservation work and keep our headcount as low as possible.
Q10.How can I cancel my monthly donation?
You can simply call us at 2526 1011(after choosing the language, please press 3, 1, 2, 0 to directly contact our donor services staff) or send us a fax at 2845 2734 or email us at: member@wwf.org.hk to cancel your monthly donation. Please provide your membership number, name and telephone number.
Q11.How long does it take to cancel my monthly donation?
Normally, it takes around 10-15 working days to do the cancellation.
Q12.How can I amend my donation amount?
You can simply call us at 2526 1011 (after choosing the language, please press 3,1,2,0 to directly contact our donor services staff) or send us a fax at 2845 2734 or email us at : member@wwf.org.hk to make any changes. Please provide your name, telephone number and membership number if there is any.
Q13.When can I get my donation receipt?
For monthly donors, we will send out your tax-deductible receipt around April every year; for general donors, your receipt will be sent out once your payment is settled. Donation receipt will only be offered when donation amount is $100 or above.
Q14.How can I update my mailing address or other personal information?
You can simply call us at 2526 1011(after choosing the language, please press 3, 1, 2, 0 to directly contact our donor services staff) or send us a fax at 2845 2734 or email us at: member@wwf.org.hk to update your personal details. Please provide your name, telephone number and membership number if there is any.
Q15.When is your office hour?
Our working hour is from 9:00 a.m. to 6:00 p.m., Monday to Friday.
Q16.Where is your office?
We have five offices, for the departments of donor services, accounts, administrative and communications, staff are located in our Wanchai office: Suite 1002, Asian House, 1 Hennessy Road, Wan Chai; for staff of conservation and marketing & fundraising, they are located in the Central office: 1 Tramway Path, Central. Another three offices are Mai Po, Hoi Hai Wan and Island house, please click this link for the details: http://www.wwf.org.hk/eng/aboutus/contact.php
Q17.How can I join the activities in Mai Po?
You can simply call our hotline at 2526 1011 (after choosing the language, please press 1,1,1,0 to directly contact our Mai Po staff) for details and enrollment.
Q18. How can I subscribe to the quarterly magazine (About Life or Panda Club Post)?
You can download the subscription form in our web page, fax the form or mail it to us together with the payment. We also provide online pdf version and it is free. You can read the current and past issues without wasting any paper. |
