Security and other information

1. What does WWF do with the information collected?
2. Who are AsiaPay?
3. How do I know that my credit card details are safe?
4. Is my contribution eligible for tax relief?
5. Will I receive a receipt for the donation I make to WWF through this website?

1. What does WWF do with the information collected?
When becoming a member or making a donation by credit card, we need your contact information so that the card can be processed. Providing any other personal information is optional. Your credit card information is held by AsiaPay, a secure payment processing company, solely for the purpose of processing the donation or membership payments. This information is not held by WWF at any time.

After you have made the donation we may send you updates about our work. And if at any time you do not wish to hear from us again, you can simply say so! We always provide our full contact details on correspondence so that you can easily get in touch.

2. Who are AsiaPay?
WWF Hong Kong uses the AsiaPay secure payment processing system to handle our online donations and membership payments because we believe it gives our supporters the best security. The AsiaPay website is at www.asiapay.com.

3. How do I know that my credit card details are safe?
AsiaPay uses the same 128-bit SSL encryption technology as most banks. When you fill in the payment form and click the submit button, your details are not sent straight away. What actually happens is that a secure link is set up between your browser and AsiaPay and an encryption code is requested and received. This then protects the information and transaction details before leaving the WWF donation page for processing by AsiaPay.

4. Is my contribution eligible for tax relief?
With a receipt, donations of HK$100 and over are tax deductable in Hong Kong. Contributions via this website are made to WWF Hong Kong and may not be eligible for tax relief in countries other than Hong Kong. If you prefer to give direct to the WWF office in your country, please go to the WWF Family page for links to all WWF websites around the world.

5. Will I receive a receipt for the donation I make to WWF through this website?
Yes. Donations of HK$100 and over are eligible for a receipt. Please indicate clearly your name, postal address and opt-in for a receipt in the online donation form.

If you have any other questions about making a donation to WWF, you can email us at wwf@wwf.org.hk