關於本會 - 職位空缺

1. Centre Manager, Mai Po Nature Reserve
2. Customer Services Assistant / Assistant Donor Services Officer

WWF, one of the world's largest independent conservation organizations is looking for an exceptional administrator to manage its internationally renowned Mai Po Nature Reserve (MPNR) which is located at Tam Kon Chau, Mai Po, Yuen Long, New Territories, Hong Kong.

This position will report to the Director of Conservation. The successful candidate will be responsible for providing an exciting and diverse visitor experience to the general public, providing the facilities to support the education programs delivered by the WWF Education Team, and maintaining a high level of public awareness on issues relating to the MPNR in conjunction with the Communications Team. You will be supported in the development and maintenance of the MPNR habitats according to the objectives and timetables set out in the Mai Po Management Plan by a highly skilled technical team. The ability to develop and maintain good working relationships with all external stakeholders, cooperate and provide support to different internal departments and programmes as and when necessary whilst balancing their differing needs will require excellent judgment, interpersonal and negotiating skills. Strong financial management of the Reserve is essential together with the ability to liaise with the Government regarding the Mai Po Management Plan and annual budget.

The main qualifications and experience required are:

• a tertiary education
• a reliable and efficient administrator with 10+ years experience of operational management and marketing of a similar facility, preferably in the tourism sector
• a leader with great people management skills to lead to team of 20+ people
• a strong negotiation and relationship building skills to manage relationships with government officials, community leaders, other stakeholders to ensure the on-going cooperation of these parties;
• a proven ability to prepare and manage budgets within tight financial constraints;
• working for a non-Chinese Conservation Director, excellent communication skills in Cantonese and English are essential. Some knowledge of Putonghua would be a distinct advantage;
• a strong interest in conservation and environmental issues is desirable,
• a valid driving licence is essential due to the remoteness of the Centre.

We offer a 5-day work week and comparative compensation and benefits packages to the right candidate. Interested parties please send your CV with present and expected salary via email: recruitment@wwf.org.hk. Please indicate the Job Code in the subject of your e-mail.

(All information provided will be used for recruitment-related purpose only.)

WWF is a global conservation organization represented in more than 100 countries. Our mission is to stop the degradation of the planet's natural environment and to build a future in which humans live in harmony with nature. If you are passionate about conserving the natural environment, you are invited to join us as:

Customer Services Assistant / Assistant Donor Services Officer (Job Code: W-ADSO)

Responsibilities:

• Enter donations, payments, membership and contact data of donors into databases
• Prepare donations, monetary transaction and supporting paperwork for bank processing
• Make and answer telephone enquiries from donors and supporters
• Conduct in-house fulfilment and letter-shopping activities, request and supervise volunteers to help with various fulfilment, filing and other similar activities
• Coordinate and arrange for the delivery, emptying and collection of donation boxes

Job Requirements:

• Form 7 or equivalent, passed in HKCEE English(Syl.B)
• At least 1 year data entry or related work experience
• Good command of both spoken and written English and Chinese, knowledge of Mandarin will be an asset
• Proficient in computer skills, including MS Word and Excel, with experience on a CRM/DRM application an advantage but not essential
• Good customer service attitude and communication skills
• Well organized, attentive to detail and strong sense of responsibility
• Immediately available is preferred

Remarks: Job title of Assistant Donor Services Officer will be offered to the right candidate.

We offer a 5-day work week and comparative compensation and benefits packages to the right candidate. The work location is at our Wanchai Office. Interested parties please send your CV with present and expected salary via email: recruitment@wwf.org.hk. Please indicate the Job Code in the subject of your e-mail.

(All information provided will be used for recruitment-related purpose only.)